Privacy Policy
At Cross Creek Dental, your privacy is important. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website: https://www.lorenadental.com. By using our website, you agree to the terms outlined in this policy.
Information We Collect
We may collect two types of information when you use our website:
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Personal Information: Such as your name, email address, and phone number when you fill out forms to contact us or request an appointment.
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Non-Personal Information: Such as browser type, IP address, referring URL, device type, and how you interact with our website.
Note: We do not collect protected health information (PHI) via our website.
How We Use Your Information
Your information may be used to:
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Respond to inquiries or appointment requests
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Improve website functionality and user experience
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Send periodic communications, if you've opted in
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Monitor and analyze website performance and security
We will never sell or rent your personal information.
Text Messaging Privacy
Noe Chaparro DDS PLLC, doing business as Cross Creek Dental, uses mobile phone numbers and SMS consent records to provide appointment reminders, appointment confirmations, scheduling assistance, and two-way communications about patient inquiries.
We do not sell, rent, or share your mobile information with third parties or affiliates for marketing or promotional purposes. SMS opt-in information and consent records are excluded from any other data-sharing provisions in this privacy policy.
We may share information with service providers that help us deliver and operate our text messaging service, solely for that purpose. We do not share SMS consent information for purposes unrelated to providing this service.
For questions about your information or our texting service, call 254-655-4323.
Cookies & Tracking Technologies
We may use cookies and similar tools (such as Google Analytics or Facebook Pixel) to understand how you use our site and enhance your experience.
You can adjust your browser settings to refuse cookies or notify you when they are being used.
Third-Party Services
We may use trusted third-party services for analytics, marketing, or web management. These providers may collect information as governed by their own privacy policies. We encourage you to review their terms.
Data Security
We use reasonable security measures to protect the information you share with us. However, no system is 100% secure. Please use discretion when submitting data online.
External Links
Our website may contain links to external websites. We are not responsible for the content or privacy practices of those third-party sites.
Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Your Consent
By using our website, you consent to our privacy policy.
Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page with a new effective date.
Contact Us
If you have questions about this policy or how your data is handled, please contact:
Cross Creek Dental
1199 Old Lorena Rd
Lorena, TX 76655
Phone: (254) 655-4323
Email: info@lorenadental.com
Website: https://www.lorenadental.com